Freight Forwarders Brisbane

Should you enlist the help of a freight forwarder when importing goods into Brisbane?

With Worldwide Customs and Forwarding Agents (WWCF), you’ll enjoy services designed to facilitate the most seamless cargo delivery process. We have a strong global network of trusted industry partners that covers every type of transport channel - from air to rail, to road, to sea.

Leave the transportation logistics solutions associated with your import, export, and delivery to us! 

Our leading freight forwarding service will take care of everything from packing to documentation, insurance, customs clearance processes, haulage, and the timely and safe delivery of goods into your hands or the hands of your customers.

How to choose the right freight forwarders?

Trust is key!

When placing your items into the hands of a third party, you’ll want to be sure they will not only get to their final destination but that they’ll do so in a safe and timely manner. That’s why picking a freight forwarding partner with a trusted reputation and reliable track record is an absolute must.

Tailor-made solutions

Depending on the nature of your shipment and the specific requirements of the delivery, there is no cookie-cutter solution for freight forwarding. Therefore, it’s important that you look for a provider willing to dedicate time to fully understanding your needs and developing a solution to match. 

The more information you can provide to your chosen partner, the better! To best support them, let them know about key timeframes and deadlines. Outline what they will be required to transport, any preferences you may have regarding the mode of transportation used, and, of course, your budget.

A commitment to flexibility and problem solving

The process of transporting goods across borders is fraught with complexities, and with so many variables and moving parts, issues can arise outside the freight forwarder’s control. 

For this reason, agility is essential! Make sure you choose a provider willing to embrace challenges with a flexible nature and a knack for troubleshooting. Where problems eventuate, you’ll want to be confident your transportation partner can swiftly move to a ‘Plan B’ that will still provide the desired results.

It’s all about effective communication

High on the list of attributes to look for in a freight forwarding partner should be a commitment to honesty and transparency around things like processes and pricing, as well as providing regular updates on progress and any changes to the planned approach.

Do your homework

It’s important not to simply go with the first provider you speak to or the one that offers the best price. With so much that can go wrong, competency and a proven track record are equally as essential. 

Try reaching out to colleagues and business contacts to see if you can get some recommendations, and look at Google reviews and social media feedback before making your final decision.

Why choose WWCF as your freight forwarder?

Our people are renowned for providing logistics expertise, transportation, customs clearance and processing, and freight forwarding services.

Customs clearance - Our specialist Customs Brokers will use their wide-ranging expertise to ensure everything is in place to allow your shipment to arrive with your customers promptly.

Shipment consolidation - To save you money, we’ll add your goods to one of our regular consolidated services.

Fast global delivery - We’ll use our industry knowledge and matchless worldwide contact book to match your shipment with a carrier that can deliver in the fastest possible time.

Trusted experts, the world over - You can count on our international network of trusted partners to handle your items with the utmost care, and always with security in mind.

Door-to-door delivery - From commercial goods to personal items, we provide end-to-end delivery solutions. Once your cargo arrives at our warehouse, we even provide the same and next-day delivery options for domestic shipments.

Customer service is a top priority - With personalised service, practical expertise, solid advice, and a commitment to building long-term client relationships, we are here to facilitate a seamless freight forwarding process from start to finish.

Step 1 - Give us a call on 1300 960 616 to receive a free, no-obligation quote. We also have a handy ‘free quote’ form further down on this page and, once filled out, we’ll be in touch ASAP!

Step 2 - We’ll take some time to talk through the details of your shipment and develop a comprehensive understanding of your specific needs.

Step 3 - Once the details have all been confirmed, we’ll forward you all the relevant information on the specifics of your shipment and associated timelines and let you know what information we need from you to ensure a seamless delivery.

What does our freight forwarding process look like?

While the process involved with forwarding your goods will vary depending on your specific requirements, it can generally be broken down into five different stages:

Handover of goods

Using our haulage service, we’ll transport your goods from their location of origin to our secure warehouse. There, we will check to ensure everything is present and in an appropriate condition before loading the goods into appropriately sized shipping containers.

Customs clearance on leaving the country

The customs process can be a complicated one. Our in-house team of expert customs brokers will work to ensure compliance with all regulations necessary for your goods to be allowed into or out of the country.

Transporting your items between destinations

We’ll consult with you as we identify the most suitable method of moving your goods based on your distinct requirements. Once everything has been agreed to and booked, we’ll oversee the physical transportation of your goods to their destination.

Customs clearance on arrival

At this stage, our trusted customs brokers in Brisbane come back into play. They’ll make sure all steps have been taken to allow legal shipment of your goods into the country of destination.

Safe and timely delivery

After your goods have been cleared by customs officials, our team will oversee safe and timely movement into the hands of the recipient.

Brisbane Port is a major multi-cargo port. Established in 1969 it has built a reputation across Australia and beyond for supporting the movement of goods, both into and out of Australia. Its location is within easy reach of Brisbane Airport, enabling hassle-free transitions from the port to the air, and via Australia’s major roads and railway lines.

If you’re importing or exporting your goods to or from Australia by sea, WWCF agents are on-hand to manage everything required to ensure all shipments arrive with recipients in a safe and timely manner.

As part of our commitment to providing the best freight import service, once your goods arrive into Brisbane, WWCF have a range of final delivery options to cover the last leg. We’ll get your goods to their final destination using various domestic transport solutions, including:

Domestic flight, rail, and road services

Whether by domestic cargo flights, our fast and efficient freight road line, or long-haul interstate rail journeys, we’ll identify the optimum, most affordable, and quickest ways to transport your goods across Australia.

Coastal shipping

If you’re bringing goods into Brisbane, upon their arrival, we’ll organise a transfer to the next available vessel and ship it to any other local port in Australia.

Frequently Asked Questions

Our Brisbane Office

Address: 8 Bishop Dr, Port of Brisbane QLD 4178
Phone: 1300 960 616
E-mail: sales@wwcf.com.au