About Us

WWCF History

The company was established in 1982 by Neil Llewellyn with the aim of providing seamless customs and forwarding services to businesses in Australia. Over the years, the company has expanded its operations and now has a strong presence across the country and a wide network of worldwide partners.

Today, the company is recognized as one of the leading customs and forwarding service providers in Australia, known for its commitment to excellence and customer-centric approach. Our headquarters are located in Melbourne and our team of experts are committed to providing our clients with customised solutions that fit their unique needs.

We continue to expand our operations and explore new opportunities to provide innovative logistics solutions.

The company has also kept pace with the changing dynamics of the industry and has embraced technology to enhance our services. We have invested in advanced systems and software that allow us to track shipments in real-time, streamline documentation processes, and provide accurate customs clearance services.

Additionally, our team of experts regularly undergoes training and development to keep up with the latest industry trends and regulations.

Worldwide Customs and Forwarding is now a leading global logistics and freight forwarding company owned and based in Australia that provides end-to-end transportation solutions to businesses of all sizes and has since grown to become a trusted partner for companies looking to streamline their international logistics operations.

We have been Australian Government licenced Customs brokers since 1982 and are current members of the Freight and Trade Alliance.

Worldwide Customs and Forwarding Agents provides a range of services including customs brokerage, freight forwarding, transportation, warehousing, and supply chain management.

The company's team of experienced professionals has the knowledge and expertise to help clients navigate complex customs regulations and ensure that their shipments are processed efficiently and in compliance with all relevant laws and regulations.

We specialise in air, ocean, and ground transportation, as well as Australia wide customs brokerage services.

Customs clearance: We provide timely and efficient customs clearance services for both imports and exports, ensuring that all necessary documentation and requirements are met.

Freight forwarding: Our comprehensive freight forwarding services include air, sea, and land transportation, as well as warehousing and distribution.

Tariff consulting: We offer expert advice on tariff classifications, valuation, and other customs-related matters to help clients reduce costs and avoid penalties.

Compliance management: We help businesses stay compliant with Australian customs regulations by providing ongoing support and monitoring of their customs activities. 

Company Values

In recent years, WCFA has expanded its service offerings and invested in new technologies to better serve its customers. The company has also implemented sustainable practices to reduce its environmental impact and promote social responsibility.

We value integrity, professionalism, and customer satisfaction. We believe in building long-term partnerships with our clients by delivering reliable and cost-effective logistics solutions. Our team is committed to continuous improvement and staying up-to-date with the latest customs regulations and industry trends.

Our Management Team

Neil Llewellyn - Managing Director

As Managing director and business owner for over 41 years Neil Llewellyn is an internationally acclaimed Australian Customs Broker & Freight Forwarder.

He has excellent communication and organisational skills with a deep understanding of the international trade landscape and an extensive knowledge of the customs regulations and international shipping processes, as well as global economic trends.

Neil Llewellyn has been a licenced Australian Customs broker since 1982 and plays a critical role in the overall success of the company.

He possesses strong leadership and excellent management skills, with vast industry knowledge.

One of the key responsibilities of being the managing director is to ensure that the agency complies with all relevant customs and forwarding regulations. He stays up to date with changes in the industry and regulations to ensure that the company is always in compliance. This also involves understanding and managing risks associated with customs and forwarding operations and mitigating them to ensure successful deliveries for our customers.

Nathan Llewellyn - General Manager

Nathan Llewellyn is the General Manager of Worldwide Customs and forwarding his role is to oversee and manage the operations of the agency. This includes managing the staff, developing, and implementing policies and procedures, and ensuring that the agency complies with all relevant laws and regulations. Nathan Llewellyn holds a Diploma of Customs Broking

Nathan has over 8 years of experience in the logistics and customs industry. He started his career as a customs registration clerk and has worked his way up to become the General Manager.

Nathan has experience in managing large teams, overseeing complex customs operations, and developing new business strategies.

He has a strong understanding of Australian Customs regulations and policies, as well as international trade laws. He has a deep knowledge of logistics and supply chain management and is skilled in developing cost-effective transportation and distribution solutions.

Nathan is also an excellent communicator and negotiator, able to build strong relationships with clients, suppliers, and regulatory bodies.

Under Nathan's leadership, the company has experienced significant growth, expanding its operations to new markets, and setting up strategic partnerships with key stakeholders. Nathan has also overseen the development of new technologies and systems to improve the efficiency and accuracy of the agency's operations.

Nathan is a driven and resolute leader, with a passion for innovation and continuous improvement. He is known for his ability to inspire and motivate his team, fostering a culture of collaboration and excellence. Nathan is also an analytical thinker, able to predict and navigate complex challenges and opportunities in the customs and forwarding industry.

Amanda Keenan - Sales Manager 

Amanda Keenan has over 5 years of experience in the logistics and transportation industry, with a focus on customs and forwarding services. She began her career as a sales representative for Worldwide Customs and Forwarding Agents where she quickly established herself as a top performer. She then moved on to a role as a sales manager where she has developed a strong understanding of Australian customs regulations and compliance requirements.

In her current role as Sales Manager at WWCF Amanda is responsible for driving revenue growth through new business development and expanding existing customer relationships. She oversees a team of sales representatives and works closely with the operations and customer service teams to ensure a seamless customer experience.

Amanda’s expertise in customs and forwarding services has made her a valuable resource for her team and customers. She is known for her ability to effectively communicate complex customs regulations and compliance requirements, which has helped customers avoid costly delays and penalties.

Overall, Amanda is a results-driven sales manager with a deep understanding of customs and forwarding services. She is committed to delivering exceptional customer service and helping WWCF achieve its revenue goals.